top of page

Even Managing High-Pressure Situations Requires the Right Type of Questions

What does predict better performance (safe landing) of flight crews during emergency situations?

"Captains who asked open-ended questions — “How do you assess the situation?”; “What options do you see?”; “What do you suggest?” — came up with better solutions than captains who asked simple yes or no questions."

For more great questions in a more relaxed situations....


bottom of page