HOW TO WORK WITH THE CARDS?

tips and tricks

There is no one way or right way to use the Let's Talk pack. Yet, there are some relevant behaviours you may want to try for better listening that can create a meaningful and honest conversation. 

You can also start a listening session with a short video or other cool content. Look here for relevant ideas

Last, choose the right questions for your team.

Your role as a manager​
  • Truly listen – do not interrupt, be focused 

  • Provide safe environment to voice

  • Be open for the topics that are discussed

    • Be prepared to learn new things

    • Be ready to hear uncomfortable topics

  • Respect the employee point of view- even (especially) if you do not fully agree - try to understand

Team conversation​ - Option 1

Choose the relevant card before the conversation.

Shuffle and place the pile of cards face down.

Each player selects a card from the pile in turn. Each player can answer the question him/herself, or ask anyone in the room to answer it. If a player chooses to direct the question to someone else, s/he’ll pick another card afterwards and answer the question him/herself.

Team conversation​ - Option 2

Choose the relevant card before the conversation.

Shuffle and place the pile of cards face down.

Each player takes two cards. S/hedecides which question s/he answers and which question s/he will address to another player.

1:1 conversation​ - Option 1

Choose the relevant timing (quarterly meeting for example)

Choose the relevant cards for your purpose

Place the pile of cards face down.

Ask the employee to pick a card at random and discuss the question.

Take the time.

Listen actively, ask questions, try to understand and develop a conversation.

1:1 conversation​ - Option 2

Choose the relevant timing (quarterly meeting for example)

Choose the relevant cards for your purpose

Place the pile of cards face up.

Ask the employee to pick a card s/he wishes to discuss with you.

Take the time.

Listen actively, ask questions, try to understand and develop a conversation.